WU
Western U

1 reviews | Active since Jan 2016

13 Apr 2016, 10:10

SHOES

To whom it may concern<br> <br> I purchased a pair of heels in December and wore them twice.<br> <br> On the 28th March I was attending a funeral and this was only the third time I used this pair of shoes. <br> <br> I was reached the last step at the church my heel got stuck on in a groove and has I move my leg the shoe opened up. I was not careful enough I could have fallen down.<br> To my knowledge such things should not happen in such incidences. If I had forced it I would have understood but I barely lifted my leg n the shoe opened up in the back.<br> <br> Please can you ensure that all heels that is sold by Mr P is safe and not a risk factor for women to use.<br> <br> Thanks

0
Replies (1)
Mr Price
Mr Price's reply16 Apr 2016, 15:37
Official
Hello Carmel Munsamy ,

Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price

Best regards,