shocking service from Mr. Price Bridge City

<p>Good Day</p> <p> </p> <p>I am extremely unhappy with Mr. Price (Bridge City)</p> <p>On Sunday the 4th of December i purchased a hand bag. after using the bag only once- the zip broke!!. i had unortunately driscarded the receipt and tag- as i had no plans of returning the bag. On Friday the 16th of December i made a trip to the branch to exchange the bag. i spoke to the manager who then told me that they cannot take it as i had no receipt? i purchased the bag with my credit card- i even showed him the transaction on my credit card statement, but he insisted that they cannot take the bag without a receipt!! Surely a store would be able to pull up transactions made for the day, and pick up my purchase?</p> <p> </p> <p>I am a very regular shopper at Mr. Price, but after what has happened now- i will never shop there again!!</p> <p> </p> <p>Regards</p> <p>nomfundo mkhize</p> <p> ********** 643</p>