MS
MELISSA S

1 reviews | Active since Mar 2013

28 Jan 2021, 08:46

Shocking Service

I have been trying for almost two weeks, phoning, holding a line for 45min, sending Whatsapp's to their Customer Care line, which is under maintenance by the way, sending emails with no reply that anyone received this mail. Is this what Service has come to in South Africa, why have a Customer Care Centre if no one is going to attend to the customer's need anyway? It is shocking!

0
Replies (1)
Mr Price
Mr Price's reply04 Feb 2021, 14:58
Official
 Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks Mr Price