1 reviews | Active since Nov 2016

26 Feb 2015, 13:24

Shocking service

I am here to collect an online order, NORMALLY I walk up to a teller and they serve me immediately. Not today!!!! Some useless teller holding 2 items tells me to wait in a queue as long as my arm. 2 teller Los are working at peak hour lunch time. The teller with nothing to do looks at the queue and promptly disappears. Shocking service to say the least with at least 3 other shop assistants walking around scratching their heads, looking lost and not assisting anyone.

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Replies (1)
Mr Price
Mr Price's reply26 Feb 2015, 15:53
Official
Hello jhawley,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price