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maxine M

1 reviews | Active since May 2012

24 Mar 2021, 12:11

Shocking online orders

I ordered 2 pairs of men's cargo shorts at the beginning of March 2021. I asked for feedback on 11 March and was told: "there were delays due to high volume of online orders". I received a mail it had been shipped on 16 March 2021. It is now 24 March (8 days later) and still nothing has arrived!!! I am not sure how they are shipping it but that is unacceptable. I called today and was told that it would arrive by Friday, 26 March. An entire Month to get 2 pairs of shorts. I am going away on Saturday and if I have not received them before then, I will be cancelling the entire order.

0
Replies (1)
Mr Price
Mr Price's reply25 Mar 2021, 16:03
Official
 Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks Mr Price 

Best regards,