ZBL
Zillah-Jane Botha Louwrens

1 reviews | Active since Aug 2018

16 Aug 2018, 16:12

Shocking customer service and retention policies

Hi

I phoned Mr Price Money to do a long term payment arrangement as i am unemployed. They were happy to not help and now its going to get ugly. I will have you know that you were the only one out of all my other accounts. Everyone else was super understanding as long as i submitted an affidavit and letter.

After being a loyal customer for so long this is how you get treated. I will never buy from you again.

Close my account and hand it over to legal.

Regards Anonymous ********** 018

0
Replies (1)
Mr Price
Mr Price's reply18 Aug 2018, 12:56
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price