TM
Thando M

1 reviews | Active since Oct 2015

19 Jan 2020, 21:40

Shocked

Im really not sure what to think or feel about this,was at mr price (lakeside Benonj) on Thursday with my son (16months).My son was sitting inside the trolley where they were groceries,He took a jar of purity baby food and threw to the floor.It didn't seem right to jus leave it as is so I went to the tills to ask for help where I met a guy(works there) and I told him what happened and that I was asking for help to clear it up(they whr small pieces of glass ).The guy went and came bke with this filthy mop and said ( nansi imop sisi) and left!Im shocked at him giving me this filthy mop and im thinking in my mind there's no way im gonna touch that.My baby is now crying so how im I gonna be able to clean this and hold him at the same time!I don't know if this how you treat all your customers or goes by who you are or what,really something about this whole incident doesn't sit well with me......So well I jus picked up the other part that wasn't so cracked/broken and threw in the bin and I left the shop......

0
Replies (1)
Mr Price
Mr Price's reply20 Jan 2020, 11:22
Official
Good Day Thando,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager for Mr Price Benoni Lakeside and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks Mr Price