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zesuliwe.hadebe zesuliwe.hadebe

1 reviews | Active since Dec 2010

07 Jan 2025, 10:04

SHEIN orders deliver faster than local Mr Price!

I bought shoes online on December 16, 2024, to be collected at Amajuba Mall, Newcastle. It's now January 7, 2025 and I've received no email or any form of communication about my order. Even if there was backlog of deliveries, this period is ridiculous. Even SHEIN orders coming from China arrive sooner than this.

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Replies (3)
Mr Price
Mr Price's reply07 Jan 2025, 15:47
Official
Hi Zesuliwe Hadebe


We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price
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zesuliwe.hadebe zesuliwe.hadebe's update08 Jan 2025, 14:26
Reviewer Update
Good day, please commit to a date of delivery. For all I know, my order could arrive next year, 2026.
Mr Price
Mr Price's reply07 Feb 2025, 18:11
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price