SM
Shannon M

1 reviews | Active since Dec 2020

04 Jan 2021, 05:42

Shannon

I am writing regarding this issue for the second time. I bought clothing online to the value of R650 / paid via the 3rd party via FNB. Never received confirmation of this order although my account was debited. I have called / emailed and wasted hours on this with no joy. The last response on tins platform was that they would rectify the issue. The call center have been rude in general and I I am now trying to get my bank to reverse this. So dissatisfied with such shocking service

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Replies (1)
Mr Price
Mr Price's reply06 Jan 2021, 14:42
Official
 Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 
Mr Price