TD
Thenjiwe D
1 reviews | Active since Jan 2023
27 Feb 2024, 17:33
Settlement letter
What kind of a service is this ???? You request that l pay then what's so difficult to give me a settlement letter ,now l have to be walking around in n out to get a letter whats so difficult 🤬😡???? I was happy to be your client but l see you don't value anyone ...l understand yall might be experiencing high volume of calls but holding for 33 minutes n no one to get back it's not called for seriously 😒
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
28 Feb 2024, 13:17Good Day Thenjiwe Dlamini
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply28 Feb 2024, 13:17
Official
Good Day Thenjiwe Dlamini
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
TD
Thenjiwe D's updateReviewer Update
29 Feb 2024, 17:38Hi Mr Price.....you need to pull up your socks because you have more bad reviews than good,that should be a clear sign that I missed of your poor service towards customers...🤬😡🤬🤬How long does it take to attend a simple matter like mine, I just need a settlement statement that's all. It's a matter of opening my profile under your accounts and sending it to me. I'm surprised your company is even open with such service properly the staff is taught that they
TD
Thenjiwe D's update29 Feb 2024, 17:38
Reviewer Update
Hi Mr Price.....you need to pull up your socks because you have more bad reviews than good,that should be a clear sign that I missed of your poor service towards customers...🤬😡🤬🤬How long does it take to attend a simple matter like mine, I just need a settlement statement that's all. It's a matter of opening my profile under your accounts and sending it to me. I'm surprised your company is even open with such service properly the staff is taught that they
Mr Price's replyOfficial
06 Mar 2024, 12:31Good Day Thenjiwe Dlamini
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply06 Mar 2024, 12:31
Official
Good Day Thenjiwe Dlamini
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price