AM
Audrey M

1 reviews | Active since Sept 2013

29 Mar 2017, 09:10

SERVICE ON A 100!

<p>Good day,</p> <p>On the 24th of March, I visited your Germiston store to buy a specific pair of gold glittered high heel pump, to my dismay, the shoes were out of stock, I then requested one of the very helpful staff(I completely forgot his name :)) to see if Mall @ Carnival had them in stock, he then came back with feedback that Carnival did not have them in stock, however, East Rand Mall had 2 pairs left.</p> <p>I then made my way to ERM, when I got there, my luck was out, as I discovered that they did not have them in a 6, I then approached a young and eager gentleman by the name of Tshase, who also went to check if the shoe was in stock, the search also came out with 2 pairs of size 6 available. He then went to the storeroom to check, came back with about 10 pairs of size 3s.</p> <p>Obviously, I was dismayed and really just so despaired, but Mr. Tshase assured me that he would do all he could to find this stunner of a shoe. He went around the entire store, and finally headed to the displayed mannequins, and returned with my SIX!!!! Needless to say that I am eternally grateful for the Tshase and he really did go the extra mile!!!!!!! A promo should be on the cards for this young man!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Thank you Mr Price :)</p>

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Replies (1)
Mr Price
Mr Price's reply29 Mar 2017, 14:02
Official

Good Day

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to Management

Such feedback encourages Our staff to continue meeting our customer's expectations


Many Thanks
Mr Price