CF
Chenique F

1 reviews | Active since Mar 2024

22 Mar 2024, 09:57

Service from HELL

I will never again purchase from Mr.Price.Please see Hello Peter reference number ***. I have laid a complaint against Mr Price and regretfully they have failed to make contact with me to discuss the way forward. It is only Mr Price Kuilsriver whom contacted me but like I explained to them I am not in Kuilsriver I'm in MosselBay and the Mr Price group in MosselBay Heiderand Mall is too *********** to assist me, they blatantly told me to my face they cannot assist me as they don't know how to they don't understand the procedures. HOW when it's literally your job to understand how this work. The manager in her office,very unfazed not even willing to try and assist. Don't buy from Mr Price it's ***

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Replies (1)
Mr Price
Mr Price's reply22 Mar 2024, 11:54
Official
Good Day

Trust you well

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

 

Kind Regards

Mr Price