LM
Lungile M
1 reviews | Active since May 2022
06 Jul 2023, 10:49
**** service experience from Mr Price
**** service experience from Mr Price. I requested for an allocation of a black jersey I bought from your branch in Chris Hani. This was when the store opened 9am. It’s now 10:48 and i have yet to receive a call to confirm when i can colloct the item i want to buy
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Replies (3)0
Replies (3)
Mr Price's replyOfficial
06 Jul 2023, 11:10Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Mr Price's reply06 Jul 2023, 11:10
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
LM
Lungile M's updateReviewer Update
06 Jul 2023, 14:08The person who is following up on this is asking me to provide a code for them. How *********** is your staff Mr Price. Poor escalation path
LM
Lungile M's update06 Jul 2023, 14:08
Reviewer Update
The person who is following up on this is asking me to provide a code for them. How *********** is your staff Mr Price. Poor escalation path
LM
Lungile M's updateReviewer Update
06 Jul 2023, 19:19Another point you need to work on is your turnaround time of IBTing on moving stock from one store to the other.. 2 weeks to get to a more convenient location ( wr i work - Mall at Carnival ) is not normal, fix it.
LM
Lungile M's update06 Jul 2023, 19:19
Reviewer Update
Another point you need to work on is your turnaround time of IBTing on moving stock from one store to the other.. 2 weeks to get to a more convenient location ( wr i work - Mall at Carnival ) is not normal, fix it.