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Nthabiseng N
1 reviews | Active since Mar 2009
25 Mar 2015, 20:15
Service and Inconvenienced
Went to Mr Price about 5:15 today to do some shopping as I needed some items urgently.Went to the Till with my Items to pay they were 4 people in-front of me and there were two cashiers.The was four empty tills without cashiers.I had to wait about 25 minutes in queue,mind you I was number four.Finally it was turn to pay and my goods summed to R379.96. To my surprise the POS took time to process and we got a declined status\transaction took long".I asked the Lady(she had no name tag) what is happening?And\""normally happens I must wait for five minute"
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Mr Price's replyOfficial
26 Mar 2015, 09:02Hello keba1,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Mr Price's reply26 Mar 2015, 09:02
Official
Hello keba1,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price