CD
Chantay D

1 reviews | Active since Apr 2014

07 Feb 2020, 08:19

**** service and **** administration

Mr Price has the worst service in South Africa. I have asked for TWO WEEKS now for my monthly installment to be allocated to my MRP Money account. It's still not reflecting. Miss Naidoo in Proof of Payments department cannot be bothered to call or email me to confirm if she received my proof of payment. Another useless human in their call centre sent me Miss Naidoo's email but spelt it incorrectly. I had to figure out myself that the email address is wrong. I'm sitting on an unnecessary "due this month" because you guys can't be bothered to sort your admin out properly. I don't want a call from you. I want you to sort your administration out and stop telling me you're not getting my proof of payment when I've been doing this with no hassles for an entire year.

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Replies (1)
Mr Price
Mr Price's reply07 Feb 2020, 12:06
Official
Good Day Chantay,

Trust you well,

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks,
Mr Price