SJ
Saroney J
1 reviews | Active since Feb 2018
11 Jun 2022, 15:52
Service
I purchased a few items, told the cashier whom took forever to pack my goodies in a bag, not to tap my card and she went ahead and tapped it, after I specifically told her not to, her response to me was I must just remove it then. They were also supposed to look for a code for an item, which took more than 5minutes and I decided to just leave it. The following day I took the jerseys back that was on promotion, and the kind of attitude your cashiers has is totally and utterly ridiculous. Are we as customer not suppose to return/exchange something? It's almost like it's extra/unnecessary work that we're creating for them. They don't have the sense of what retail is actually about..
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Replies (1)Mr Price's replyOfficial
17 Jun 2022, 16:07Good Day,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Mr Price's reply17 Jun 2022, 16:07
Official
Good Day,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
