********, terrible customers service and disrespectful.

Item: Mr Price
Rating: 1
Author: ChrisMare A

Absolute Nightmare - Some ******* from called me from MRP, wanting to charge airtime to my account, having personal information they wanted to verify over the phone. Called the MRP hotline (on the phone for 65 min) and 2 separate consultants just put the phone down in my ear!!! We I called in again to ask that I be removed from any and all call list and again just put the phone down in my ear! Considering closing my Milady's account today... don't want to be associate with a company like this.

Helpful (0)

Replies (2)

Mr Price's replyOfficial

19 Dec 2020, 14:15

Good Day,

I trust you are well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks
Mr Price

Mr Price's reply19 Dec 2020, 14:15

Official

Good Day,

I trust you are well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks
Mr Price

ChrisMare A's updateReviewer Update

24 Dec 2020, 00:32

Still waiting for contact to be made - No one has contacted me.

ChrisMare A's update24 Dec 2020, 00:32

Reviewer Update

Still waiting for contact to be made - No one has contacted me.