RM
Reabetswe M

1 reviews | Active since Apr 2016

23 Apr 2021, 15:37

****med

I made a purchase online and unfortunately I had to return the active top as it was damaged on the right hand side and the jersey was small. I went to the store to return the items and instead of being credited the items I was charged R100. 54 the cashier said that they had given me a discount and took it. But the items at discounted price were suppose to be R250 with the items that I had bought I was supposed to pay a difference of R79.98 but I pay R180. 52 instead. How can I return items and be charged for them instead of the items being refunded back. I feel cheated and manipulated and I will never purchase anything from Mr Price

0
Replies (2)
Mr Price
Mr Price's reply25 Apr 2021, 13:32
Official
 Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price 

RM
Reabetswe M's update02 May 2021, 15:51
Reviewer Update
Good Day

I'm still waiting, a week had already passed and I haven't received any valuable response from the regional manager. How long is it going to take