lN
lizeka N

1 reviews | Active since Dec 2018

14 Jul 2022, 10:28

****med

Made an online purchase on 2July 2022. Made a query on twitter on Tuesday 2022.07.12 and response was parcel was out on delivery. yesterday I receive notification that parcel has been delivered. I DON NOT HAVE THE PARCEL. Worse part is that your consultants at the call center drop the phone.

0
Replies (2)
Mr Price
Mr Price's reply14 Jul 2022, 12:29
Official
 Good Day 

Trust you well 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature.  We are investigating this matter and will be getting back to you ASAP. 

 

Many Thanks 
Mr Price 
lN
lizeka N's update15 Jul 2022, 15:07
Reviewer Update
Well the courier you used apparently could not locate delivery address which is very strange as that is the address i have always used. Even if that is the case why would my parcel appear as delivered. They have promised delivery for Monday morning in the hope that is the case.