****: Mr Price Online Sells Items to Customers Without Having Actual Stock! No Refund in Over a Week!

I'm totally disgusted by Mr Price's online shopping service! On 27th August 2022, I placed an online order for 8 items. The sale went off and the money was immediately deducted from my bank account via EFT. On 29th August 2022, I received an email from their online department, stating that 4 of the items I already paid for, was not available, and that they had no stock. How is it even possible to advertise items that are not available on an online shopping portal? That is ********** and misleading! I spoke to Sphamandla Mavundla on 31 August 2022. He said that the company was going to give me a gift voucher for the refund amount, which is actually putrid, as the voucher cannot be exchanged for cash! So in my opinion, that's not a refund, That's basically saying that the customer, through no fault of their own, cannot get their money back, and that they have to buy something else. I told him I did not want a voucher and that I wanted my cash back. He said that the voucher would be cancelled, and that I'd be refunded directly to my bank account. I sent him my bank details via email on 31 August 2022. That said, it's been a week since doing so, and there is no refund in my bank account yet! I've also sent several emails to him to no avail, and I've called, requesting an update on this issue, but he has not responded to one of my emails! When I called to speak to him, he wasn't available. I also left a message with a woman who answered and said she was going to leave him a message to contact me. Up to now, he hasn't contacted me! This type of service is beyond putrid. The fact that I am still waiting for my refund is tantamount to online shopping *****! My online order number is ***. I want my refund from Mr Price immediately. Please save yourself from a bad shopping experience by avoiding this company altogether!