JM
Johanna M

1 reviews | Active since Dec 2015

01 Sept 2016, 18:39

rules and regulations not followed.

<p>I received a call from Mr price about a sim card reward. I was rewarded for having an account at Street sheet. To my surprise I am told to pay the cash amount of R30 monthly from my account. How can I pay for a reward? Initially I was not told about the payment. I was not gonna agree. I so not want a contract sim card and I was deceived. I was not told it was a contract sim card.so I read on the inside form that I have to pah R199.00 for sim card collection, I can not pay for someone's mistake.they Mr price must fix this mess.</p>

0
Replies (1)
Mr Price
Mr Price's reply02 Sept 2016, 12:08
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.

Many Thanks

Mr Price