rD
radia D

1 reviews | Active since Aug 2014

02 Nov 2016, 18:11

Rude Store Manager

<p>I went to the store on the 2-11-2016 I was in the fittingroom trying on garments. I heard him shouting at the fittingroom assistant. I came out and he grabbed my garments from my hand, insisting he wants the tag he has to count them. I asked him why his touching me and he shouted me , do I want a complaint slip. I then dropped everything and said he can keep it and I met another customer he was very rude to also complaining. This man needs to be removed from his position as he is abusive and disrespectful. He is the store manager, Ethan Abrahams. I always shop at this store and never in life have I encountered such a rude person!!!</p>

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Replies (1)
Mr Price
Mr Price's reply03 Nov 2016, 11:23
Official

Hello radia,

Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.

It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.

Thank you for bringing this matter to our attention and we look forward to your continued support.

Best regards,