1 reviews | Active since Aug 2018
Rude staff
26th August 2018 Brooklyn Mall Staff who was rude: Frank
I went to the till to pay for my shopping and put the basket on the counter. I received no warm welcome and I had taken a few items out to have the basket less full and then waited so the staff member could scan the items. I politely said,"Ok guess you can scan the rest in the basket," meaning that he could remove the hangers and continue scanning. Instead he said to me (in one of the 9 languages) to "Empty the basket and he scans." Puzzled, as i am the customer, said "Why should i empty it?." And then he gave me horrible look and response and started speaking again (in another language) to his colleague talking about 'the problem.' I asked them both why they are speaking about me in another language in front of me at the cashier, I was given rude attitude, i even said,"there is no problem i just said why do i have to empty out the basket?" I asked Frank the rude staff to continue scanning and he said,"No" with attitude. After scanning, as I was walking away he rudely said," Oh tell them (Mr.P group) I work at the cashiers". That is worst disgusting attitude and customer service, very unprofessional, childish with a gold tooth and rude. And for that I will never shop Mr. Price in Brooklyn Mall again and sad that you have staff who treat customers that way. Thank you.
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
