KK
KERSTINN K

1 reviews | Active since May 2013

28 Apr 2021, 10:56

RUDE MR PRICE EMPLOYEEs

I received a call from a very rude employee at MR p , asking me when i am getting paid . Why is this and why is MR p employees hounding me , i have just opened the account and why am i getting calls . I want this person to be dealt with as she doesn't know how to speak to customers she has a **** attitude . I will be paying the R900 and will close my account because of this rude employee . number she called from *** time of call 10.44 am . It seems that MR price staff don't value customers because when i collected my card from the branch at Meadowdale mall , i was told that my drivers did not suffice , i called for the manager and she also said that it would not suffice . i then requested that they phone someone because financial institutions accepts drivers but mr price doesn't . it seems that it was a mistake from the first day . The manager was also rude and unhelpful and needless to say after they called whoever my license was accepted to issue the card i will not recommend that people open . Now i receive a call from another rude employee

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Replies (1)
Mr Price
Mr Price's reply03 May 2021, 14:47
Official
 Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price