Rude Mr Price consultants,pathetic service!!!

My account was handed over to MCS and when I wanted to settle I was told I qualify for a discount so I ended up paying about R6800. When that payment was done I received a paid up letter from MCS and I was told to send the letter through to Mr Price in order for them to send instructions to the TransUnion in order for my profile to be updated. I did as I was told and on Monday I received my report from the TransUnion and to my surprise my profile still has an outstanding balance of R924.I called TransUnion and I was advised that my profile was updated about 2 days ago so I need to speak to my services provider.I called MCS and was assisted by Amanda who advised me that Mr Price was suppose to close of my account and that my account is no longer MCS responsibility so I need to call the Mr Price head office.She was kind even to provide me with the number and when I called I first spoke to Nde who was extremely rude and didn't even wait for me to finish she told me that Me Price won't be able to assist me and she transferred my call to MCS.I called Me Price again and this time I spoke to Nomfundo who was also rude and told me that this account is still with MCs and she also transferred my call while I was still talking.I called MCS again and I was told the same thing.

Can you guys get someone who knows their job and who knows how to treat customers in a good manner.I have wasted more R300 worth of airtime trying to solve this.Please update my profile,I don't owe Mr Price anymore!!!