1 reviews | Active since Jan 2017
Rude employees
<p>According to my knowledge the store closes at 15:00 on Sundays however when I arrived at 14:35 on the 15-01-17 the doors where closing. I insisted to go in because i needed to exchange my pants and it wasn't 15:00 yet plus I had traveled far to get there, the security guard give me attitude but eventually let me. I asked for assistance at till to my surprise I was also given attitude then. I walked around the store looking for the right size of pants they then decided to announce on the intercom that they exchange and refund system was offline which was untrue. They only did that because they wanted to knock off and I was the only person who needed to do an exchange.</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
I would highly appreciate feedback concerning this matter and thank you for responding so quickly.
I would highly appreciate feedback concerning this matter and thank you for responding so quickly.
