YF
Yandiswa F

1 reviews | Active since Sept 2023

02 May 2024, 13:37

Rude Consultants and Agents

I went to the Mr Price branch to close my account due to the disgusting service I received late last year at the Gugulethu branch.The consultant at branch (CPT) contacted the head office , the agent I spoke dropped the line while I speaking , the consultant called again and this time Jacky assisted and she was very rude and short to the point that we had a back and forth on the call.

I'm so happy that I won't have to work with this company anymore and I would encourage everyone to close their.

Please provide me , the credit bureaus with the paid up letter urgently and copy me in the email

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Replies (1)
Mr Price
Mr Price's reply02 May 2024, 16:58
Official
Hi  Yandiswa Faxi

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.  Many thanks, Mr Price