RUDE CALL CENTRE AGENTS-

I received a call from one of your call centre people by the name of “Moonlight”. He was extremely rude despite my efforts to be cordial towards him. He called me at work, during office hours and when I politely told him that I could not speak at the moment, he angrily asked “Why did you not tell me this in the beginning”. Now, I am sure the staff has been trained to deal with difficult customers however, there is absolutely no reason to be rude without even waiting to hear why I cannot engage in the call. I do not sit around waiting to be called by you guys and if I politely give you an alternative timeslot to contact me, respect that. Moonlight is the very reason why people avoid calls regarding overdue accounts. Manners and being polite never cost a thing! This is giving Mr. Price a very bad reputation. Before writing this review, I actually read most of them and they are bad.