Rude Call Centre Agent

<p>I just got a call from a Mr Price agent about 'areas' that I owe.</p> <p>I have a retail account with Mr Price and I had an instalment that I was paying for most of 2016. In december I went to pay assuming that it was still the same installment, little did I know that the instalment has changed because Mr Price had not been sending me statements: mind you they always send me adverts and the likes becuase they have my email address.</p> <p>January 2016 I got a call from an agent to whom I explained that I didn't know that I suddenly have arears because they have not been emailing me my statement. I went and paid my January installment.</p> <p>Today I got another call from another agent who was out of this world rude and refusing to let me speak and pretended like I had missed an instalment.</p> <p>What shocking service and arrogance. Really if this is the type of training they afford their agents to be arrogant and rude to their clients then Mr Price is shameful.</p>