Rude call center agents,inconvenience to customers

<p>So I go out to pretoria CBD wanting to pay Mr account before I go to work and I notice all four Mr prices in pretoria CBD open the same time which i don't see any sense in that first of all some work 9-6 jobs there's no time for shopping afterror work its inconvenient for customers that want to shop in the morning so decided to pay via Internet banking and forget to put my ID/acc number as reference I call the call center to ask if payment was received and told it wasn't I give them the reference number given when payment was made the call centre agent tells they cant trace it and I think it's absurd so basically my account is not paid and going to add arrears and paid for nothing I just the whole system is useless as a whole I'm just gonna pay my account off and close it because I can't deal with such pathetic system and services </p> <p>1.improve your system wheather account is handed over</p> <p>2.make services convenient to customers 2 Mr prices in pretoria CBD should open at 08h00 for customers who want to shop before they go to work</p> <p>3.train those rude call center agents and employers in store what is customer services is they must provide solunions instead of shouting with clients over the phone</p> <p> </p> <p>Fix this problem n improve your systems</p> <p> </p> <p>POOR POOR SERVICES & INSUFFICIENT SYSTEMS MUST FALL SO DISAPPOINTED </p> <p> </p> <p> </p>