MM
Muriel M

1 reviews | Active since Sept 2015

26 Sept 2015, 14:22

Rude agent

Received a call at 11:29 re my overdue acc. I advised the agent that i made payment today and also closed my account after being harassed with calls (7 calls in 1 day alone). The agent spoke over me and dropped the call while i was advising that i don't want any more calls. She probably captured the PTP as all she cared about was the payment. Absolutely no customer service skills.

0
Replies (1)
Mr Price
Mr Price's reply26 Sept 2015, 16:17
Official
Hello pixiem,

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.


Warm Regards

Mr Price