******* to say the least

On Thursday (24/03/2016) I went to Mr. Price to buy clothes for my son. Upon payment I found out that their 'network' was down. This is after my card was used but the machine did not print the slip, and my phone showed that the money had gone through. I was offered an option of withdrawing and paying which I refused. I left the shop and the clothes because they told me that the money would be reversed. Well, the money went to Mr. Price and I went back today to tell them and I was told I need to bring my bank statement, really?<br> 1. The store has a system which accounts for the clothes in stock versus the money in the bank. Why must I spend more time and money for a fault that is not mine? Why not check your own system? This attitude of having the same response for different situation is horrible. <br> 2. The network issue I am told that its because they use WIFI, and exactly who's fault is that?<br> <br> I must thank Mr. Price Secunda for such a wonderful service, keep the clothes and the money and my son send his special thanks for the appalling service and attitudes. Your system shows you have the money, and now the customer must jumps through hoops for what is rightfully and legally mine.