MM
Mahlodi M
1 reviews | Active since Nov 2020
04 Jun 2021, 09:33
******* online system
I wish i read the reviews before making an online purchase at MRP. Funds were taken from my account but no confirmation email. Called their customer care, and they to have sent me 2 emails (email confirmed and is on my profile btw) which i still have not received. Dear MRP, if your online system is imperfect, leave it alone. The WhatsApp assistant resolves your query after 3 min of not responding to their text after you’ve waited for over 30min for them to respond. I’m so disappointed. May i please get my money back because yall don’t seem to know what yall doing.
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Mr Price's replyOfficial
11 Jun 2021, 08:24Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply11 Jun 2021, 08:24
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price