****** BY MR PRICE CANAL WALK

AFTER STANDING IN A Q FOR ALMOST 45 MINUTES YESTERDAY I EVENTUALLY GOT TO THE CHECKOUT. THE ASSISTANT SCANNED MY GOODS AND I PAID WITH MY CREDIT CARD. I IMMEDIATELY GOT AN SMS FROM MY BANK CONFIRMING THAT THE PURCHASE HAD GONE THROUGH. ON THE MR PRICE SYSTEM IT SHOWED AS NO TRANSACTION. THE VERY UNFRIENDLY, UNEDUCATED MANAGER TRIED TO EXPLAIN THE SITUATION THAT DIDN'T MAKE ANY SENSE TO ME! HAVE I OPENED A CAN OF WORMS! IS THIS HOW THEY **** CUSTOMERS???? HE COULD NOT GIVE ME A RECEIPT NOR A CREDIT CARD SLIP SHOWING THAT THE TRANSACTION WAS DECLINED. I LEFT THE STORE WITHOUT THE ITEMS AND A VERY HEART SORE 10 YEAR OLD DAUGHTER. FIRST THING THIS MORNING I CALLED THE CREDIT CARD DEPARTMENT AND THEY CONFIRMED THAT THE TRANSACTION DID GO THROUGH.... I FEEL ****** AND CAN'T EXPLAIN HOW DISGUSTINGLY THE MANAGER HANDLED THIS SITUATION... I ALSO CALLED MR PRICE HEAD OFFICE AND EXPLAINED THE SITUATION THEIR REPLY WAS \IT'S NORMAL"..... WELL THIS HAS NEVER HAPPENED TO ME IN ANY OTHER STORE..."""