KS
Karabo S

1 reviews | Active since Feb 2017

26 Oct 2017, 15:09

******* for an unemployed person

Yersteday I was contacted by a sales person from Mr Price stating that he can sell me a sim card for free it will have 100 Rand artime and there's no extra charge I will be paying only 100 Rand every month for an airtime the sim card gets delivered today and it states I have to pay 200rand for sim activation of which I did not agree on I then decided to go to the store at jabulani mall as I was told I can go to the store to cancel I get there they contacted the call centre I'm still told I have to pay 200 for sim activation I dnt understand why are ppl misleading and making sales I'm unemployed And Mr Price is tricking me I will not recommend anyone to join mr price ******* I will not pay for anything I did not agree and I want to cancel with no charge as it's the agreement I had with the agent i mean all calls are recorded as a big company they where supposed to listen to the call then give a feedback now they just told me I will have to pay come collect ur sim card and I won't pay for wat I did not agree on if this is not sorted with tomorrow I will take this up with icasa and omberdsman plus my daughter works for icasa u messing up with the wrong customer

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Replies (1)
Mr Price
Mr Price's reply26 Oct 2017, 16:17
Official

We do apologise for the disappointing service.

Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

Mr Price