1 reviews | Active since Jul 2017

27 Jul 2017, 19:46

*******

<p>I bought a phone at mr price mobile it a contracts. This packege came with a phone,data and minites to make calls that was December last year. Since January this year they started taking their money but i have not reciverd data, and minites i called them they sad they will fix the problem but nothing had been done till today.</p>

0
Replies (5)
Mr Price
Mr Price's reply28 Jul 2017, 12:27
Official

Good day

You will be contacted by our MRP Mobile Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

MRP

's update30 Jul 2017, 06:49
Reviewer Update

Since the 28 im still waiting no call no nothing but you keep taking my money every month. Wath kind of service is this. Mr price mobile should be closed because you started a departement of cell phone but you are failling your customer service. A phone i bought from Jan it end of July i have not riceved wath was promised to me i want my money please. The fact that i send you here dose not shake you clearly means you dont care about me as a customer.

Mr Price
Mr Price's reply01 Aug 2017, 09:35
Official

Hi Zandi Dube

I do believe that you have been contacted and the matter has been resolved.

Warm Regards

Mr Price

's update09 Jun 2018, 07:13
Reviewer Update
By who
Mr Price
Mr Price's reply10 Jun 2018, 12:33
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price