DC
Donovan C

1 reviews | Active since Sept 2015

10 Apr 2017, 09:27

*******

<p>My daughters bought me a gift from Mr Price. However the size was wrong. Took it for exchange however they did not have reciept, but original tag was still on. They paid R70. Took it for exchange they said they only gonna give R30. Manager Louis Mbhele stated thats how its works. and it is stated on the till slip. He takes a slip out cannot find what he said. Then said cant help, That how it is.</p> <p>Terrible Customer Service!!!!</p>

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Replies (1)
Mr Price
Mr Price's reply10 Apr 2017, 11:11
Official

Good Day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Liberty Mall and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks

Mr Price

Best regards,