reimbur*****t

My account was paid off in may this year. 4 months later I find out that Mr Price has taken plus minus R630 extra. I find it strange that the financial department didn't bother to contact me at all to say that they failed to calculate my payment correctly and that they owed me monies. I'm sure that if I failed to pay my account I would have got a call very quickly from the finance department, however it seems fine for them to ***** your money and keep quiet about it. What shocked me was the response I got back from Mandy Naidoo about how they cannot do an eft or refund, but only a cheque. My account was not paid off with a Cheque therefore I will not accept a cheque. I have been inconvenienced by this retailer for over a week now, with trying to find out what's going on, including the store in hillcrest who told me that I was lying about having money owed to me, only to call their head office and find out that I was right. I find it hard to believe that Mr Price being such a huge retailer dose not have the facility to do a deposit or cash refund to a customer. They were more that happy to take my money, but now I've waited over four months and a week to be inconvenienced further!