Refusal to close MR Price Account, Rude, ***********

I have gotten no response from Mr Price credit since July!

I settled my account in full on 7 August 2020.

On 23 September I was phoned by an extremely rude employee (Sumisa Wenzile) saying that I was in arrears by R77.71. I could not understand how an she proceeded to explain very (in a very irritated voice) that The settlement was late by one day and that resulted in costs along with the normal fees.

I paid the R77.71 immediately and sent an email requesting to close my account as soon as the amount was received.

Unbelievably, on 26 October I received another statement for the amount of R6.49. I sent another email with my previous request attached. And guess what. I just received another statement! For the amount of R27.99.

It has been 3 months of begging and I am so fed up.

If this does not get a response I will share this along with screenshots on all social media platforms.