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Dimpho O
1 reviews | Active since Mar 2022
17 Mar 2022, 17:32
Refunds
I recently overpaid my account on the 28 February 2022 by over R1700, I then called the customer care and they advised to send an email to their refunds department. I did that but over two weeks later, I haven’t received any correspondence. I then called them on the 17th of March to ask about any feedback, they then tell me that they haven’t received any email from me, but I’ve sent the same email for about 6 times already.
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Mr Price's replyOfficial
17 Mar 2022, 17:58Hi Dimpho
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
Mr Price's reply17 Mar 2022, 17:58
Official
Hi Dimpho
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price