CF
Chantelle F
1 reviews | Active since Nov 2020
29 Nov 2024, 10:09
REFUND PROMISED AND NOT RECEIVED!!!!
I tried to place 3 orders, 1 with Mr Price Sport, 1 with Mr Price Home and 1 with Sheet Street. All 3 orders came back as unsuccesfful but funds were still taken. I am out of pocket with R2700 and it has been almost 10 days now - with nobody assisting me properly - I was told a few days ago my refunds are being processed and will take 3 to 5 days - now today I am told - the matter is still being investigated. You can email - nobody gets back to you. I want my issue resolved urgently. The 3 orders in question are: R1 180.42 - Ref number: *** and R1 189.91 - Ref Number: *** and R399.98 - Ref Number: ***
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
29 Nov 2024, 16:13Hi Chantelle Farinha
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
Mr Price's reply29 Nov 2024, 16:13
Official
Hi Chantelle Farinha
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
CF
Chantelle F's updateReviewer Update
02 Dec 2024, 12:50I have still recieved no feedback. My emails are not being responded to.
CF
Chantelle F's update02 Dec 2024, 12:50
Reviewer Update
I have still recieved no feedback. My emails are not being responded to.
Mr Price's replyOfficial
07 Feb 2025, 18:17Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Mr Price's reply07 Feb 2025, 18:17
Official
Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price