Refund Due

This is upsetting but so expected,

What is upsetting is that I was under the impression that this account was closed years ago, I then app**** for a new account where I was then declined saying that this account was handed over to attorneys. I called them and they provided a paid up letter, which I sent to you guys and I requested this account to be closed. Then I was told that Mr Price actually owes me money. Now it seems to me that actually getting this is becoming an issue. I have to keep calling you guys which is an extra cost on my side.

Mr Price is very well known of how aggressive your consultants are when it comes to late payments. Its actually no surprise that something like this would be an issue. I will never open an account with Mr Price and I will make sure to tell everyone I know of the lack of service Mr Price provides. Thank you for helping me make sure I never come into a relationship with Mr Price again.

Regard,

From: Mandy Naidoo ********** Sent: Friday, 13 October 2017 10:27 AM To: Ellen Kader [ MTN South Africa ] ********** Subject: RE: Scanned from a Xerox Multifunction Printer

Good day

Kindly note that I have sent a request to our finance department.

Will provide feedback once they provide it to me.

Kind Regards

From: Ellen Kader [ MTN South Africa ] ********** Sent: 13 October 2017 9:45 AM To: Mandy Naidoo ********** Subject: RE: Scanned from a Xerox Multifunction Printer

Hi Many

Please advise when this refund will reflect, Till to date nothing reflects.

Thanks

From: Mandy Naidoo ********** Sent: Thursday, 21 September 2017 12:17 PM To: Ellen Kader [ MTN South Africa ] ********** Subject: RE: Scanned from a Xerox Multifunction Printer

Good day

Kindly note that the paperwork for the refund will be prepared for a cheque deposit into your account by our Finance Department.

Please be advised that, after the cheque has been deposited, there is a bank fee charge and a 7-10 business day cheque clearance period to be waited through as stipulated by the various banks.

A further notice is that our Finance Department does not process Electronic funds transfer deposits for refunds.

Kind Regards