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charmaine P

1 reviews | Active since Jun 2024

04 Jun 2024, 11:06

Refund

Good Morning I had placed an order online *** and had cancelled the order on the 26/05/2024. Till date the amount has not reflected on my account. I have been phoning the call center every day and still the refund has not been processed. Mrp service is absolutely pathetic and so are the call center staff who have been giving me the run around bull **** as if I'm a new customer. My account is paid timeously and my refund should have been processed the same way I pay my account. Today 04/06/2024 is way more that the 3 to 5 days of a refund.

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Replies (1)
Mr Price
Mr Price's reply05 Jun 2024, 11:00
Official
Good Day Charmaine Pillay
I trust you are well, 
We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 

Mr Price