CP
Candice P
1 reviews | Active since Sept 2012
28 Jan 2020, 10:56
Refund
I have been trying to get feedback on my refund request now since Saturday but to no avail. On Saturday 25 Jan 2020, i attempted to make a payment for my account via your app of R422.00, however the payment was unsuccessful, I thought this was due to it being less than the statement amount. I then tried to make another payment of R450.00 which was then successful.
Upon reviewing my bank account and emails, it was noted that both amounts have come off my bank account.
I have emailed my proof of *** as well as *** and ***
All I want is my money back because your system took it twice!
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Mr Price's replyOfficial
28 Jan 2020, 15:55Good Day Candice,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply28 Jan 2020, 15:55
Official
Good Day Candice,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price