MP
Mosala P

1 reviews | Active since Jan 2019

30 Jan 2019, 13:01

Refund and feedback

I am a very worried and concern client of Mr Price clothing store. On the 8th of January 2019 there were 3 ********** transactions that happened into my account, amounting to R7500 plus and they all happened in Gauteng Provence and I am residing in Bothaville in free state. I reported the matter to Mr Price Bothaville the following day(9th January 2019) and was advised to make an Affidavit from SAPS of what happened excately. I was told Mr Price will investigate and will keep posted, but ever since I never received any communication from them. I always go to branch and ask what is happening with the investigation but all I get is 'we will get back to you'. I am really worried of what's going to happen, the last thing I want is to receive a letter from the lawyers or Mr price shop stating that I owe them. I was also told that it takes about 6 weeks for investigation to be completed but they will keep me posted.

0
Replies (2)
Mr Price
Mr Price's reply30 Jan 2019, 15:13
Official
Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our ***** Co-ordinators, who will handle this matter personally with you.

Many Thanks 

Mr Price

Mr Price
Mr Price's reply05 Feb 2019, 10:47
Official
 Dear Mr GM Pitso  Trust that you are well.  Kindly note the Mr Price ***** Department is in receipt of your documents and your dispute is currently under investigation. The conclusion and outcome of our investigations will be provided to you via email or telephone.  Should  you require further information please feel free to email the ***** department via ***  Thank You. Regards