CF
Celeste F

1 reviews | Active since Feb 2020

27 Aug 2024, 14:52

refund

Hi, my order was returned to sender and received at the warehouse on the 12/08/2024 as per the tracking link When can I expect the refund to reflect in my account

its been 11 working days now and the only response im getting is its been escalated to the warehouse

Order - ***

0
Replies (4)
Mr Price
Mr Price's reply27 Aug 2024, 15:26
Official
Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team leaders, who will handle this matter personally with you.

Many Thanks 

Mr Price

CF
Celeste F's update30 Aug 2024, 08:59
Reviewer Update
still no feedback

CF
Celeste F's update18 Sept 2024, 10:41
Reviewer Update
ill have to report me price finance department to the ombudsman as you are not taking my query serious and not giving any feedback
Mr Price
Mr Price's reply07 Feb 2025, 18:08
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price