1 reviews | Active since Nov 2015
REALLY DISSAPOINTED CUSTOMER
I had purchased a pair of shorts from MR Price at the Glen on the 28/11/2015. The item turned out to be a size smaller so I needed to exchange the item for a size bigger. With Trade Route Mall MR Price branch being the closest branch, I had gone their to exchange the item for a bigger size on the 29/11/2015. Upon changing the item I was informed that I would need to pay an additional R30. I cannot believe how the exact same item bought a day before could increase by R30???? This is unacceptable. I expect MR Price to advise me as to how this is possible? As a consumer I really feel that this is unfair. I have always been a loyal shopper to the MR Price Group, but after having experienced this incident will have to think twice about shopping at your store. <br>
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
