1 reviews | Active since Mar 2017
****** Incident (x2) and Terrible Customer Service
<p>I have experienced two ****** incidents in one of your Western Cape stores in the past six weeks. </p> <p>The first inccident occured in February. Another unpleasant racial encounter occured last night (23 March 2017). The incident last night (23 March 2017) occured in front of a manger. </p> <p> </p> <p>It was never my intention to report the first incident, but this second incident shows there is a pattern and something clearly needs to be done.</p>
Good Day
We do apologise for the disappointing shopping experience out in Canal Walk, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Good Day
We do apologise for the disappointing shopping experience out in Canal Walk, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price