LN
Loyiso N

1 reviews | Active since Dec 2015

10 Dec 2015, 00:48

****** BLACK STAFF TOWARDS BLACK CUSTOMERS

I WAS AT THIS STORE LAST WEEK AND THIS WEEKEND LAST WEEK THE CASHIER SERVICED A WHITE CUSTOMER AT THE TIME THEY CLOSE SHOP AND WHEN I GOT TO HER SHE SIMPLY DISREGARDS ME AND INSTRUCTS ANOTHER CASHIER TO SERVICE ME, THIS WEEK THE FLOOR CLEAN SWEEP DIRT ON MY FEET I FAIL TO UNDERSTAND HOW STUPID SHE IS BUT I GAVE HER HELL THIS STORE HAS LOST MY SUPPORT, I SPENT A CONSIDERABLE AMOUNT OF MONEY AND MY TROLLEY WAS FULL TO THE BRIM PATHETIC , I AM APPLAUD BY THIS SERVICE TWICE AND I ONLY WENT BACK BECAUSE THEY COMPLAINED THEY CLOSING I LEFT AND CAME BACK MY ITEM I WANTED WAS SOLD OUT AND STILL GOT A HORRIFIC EXPERIENCE<br>

0
Replies (2)
Mr Price
Mr Price's reply13 Dec 2015, 16:07
Official
Hello LLGNGXOLA,

We do apologise for the disappointing shopping experience out in Menlyn, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
LN
Loyiso N's update15 Jun 2016, 19:52
Reviewer Update

six months later still no communication from Mr Price no email no phone call nothing