tM
tatenda M

1 reviews | Active since Mar 2013

06 May 2024, 23:38

Racial profiling and false accusations of theft

Mr Price @ Mall of Tembisa. What a joke…. If I could put 0 stars I would.

My partner went there for some clothes shopping and saw a wallet that she liked but ended up not buying the wallet.

When she was leaving the store, they subjected her to inhuman treatment and actually were about to search her in the back room if she hadn’t shown the manager and then security guard where she put the wallet (which was back where the accessories where).

There was no apology from either the guard or the store manager after she has showed them where the wallet was. This was very bad treatment and the level of disrespect is appalling.

You cannot accuse someone of *****ing without proof because even after they searched her bags and found nothing, they still wanted her to go and fetch the wallet where she put it!!!!

This matter needs to be addressed immediately, because now my partner is traumatized because of being treated like a ******** when she was just trying to shop.

0
Replies (1)
Mr Price
Mr Price's reply07 May 2024, 16:35
Official
Hi  Tatenda  Mutasa 

 
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price  Mall of Tembisa will be in contact with you shortly. 
 

Kind Regards 
Mr Price